As part of the OpenNTF XPages Development Contest sponsored by We4IT, Chintan Parekh has developed a multilingual support system.

The application provides functionality for customers to initiate chats with a support assistant. Since it's common that the support assistant is located in another country, the application uses a Microsoft translation service to translate the text messages in both directions.

The best way to understand this application is to see it in action. So check out the mini video.

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